How We Handle the Information We Gather When You Visit Our Web Site
The type of information that we receive from your visit to our Web sites depends
upon what you do when visiting our sites. We use this information to measure the number
of visitors to the different sections of our sites and to help us make our sites more
useful to visitors.
Identification for Law Enforcement or Unauthorized Use - The only time that
we will attempt to identify individual users or to share any information we receive
with any parties outside of the NCG is (1) in the course of officially authorized
law enforcement investigations or (2) in the event of a suspected attempt to
deliberately circumvent our system's security with the intent to gain unauthorized
access or to do physical damage (for example, an attack by hackers).
Web Server Activity - Like most Web servers on the Internet, NCG server
collects and stores within Web access logs all of the information that your Web
browser sends when it requests a Web page, including:
- the name, domain, and numerical internet address of the host computer
(typically a computer belonging to your Internet Service Provider and not your
personal computer) from which you access the Internet;
- the date and time you accessed our site;
- the Internet address of the Web page that you came from;
- the page you requested from our site and the number of characters sent to
your computer; and
- the information your Web browser software sends as its so-called
"User Agent", which typically identifies the browser software and may also
indicate the operating system used in your personal computer and the type of
It is impossible to determine the actual identity of an individual user from
this information. The logs are periodically summarized and analyzed to study site
usage over time and to perform other studies to help us improve the site's
organization, performance, and usefulness. Monthly extracts of the log files are
archived and stored offline at our discretion for an indefinite period of time.
Some statistical summaries derived from these data may be retained online or offline
at our discretion for an indefinite period of time.
Cookies - Some applications may save a "cookie" on your computer's hard
disk to provide a temporary history of actions taken. A common example is the tracking
of items placed in an online "shopping basket". We do not retain any record of
"cookies" beyond what is necessary for running the application.
E-Mail or Web Forms - When you send us personal identifying information
by contacting us via e-mail (that is, in a message containing a question or comment)
or by filling out a form that e-mails us this information, we use it to respond to
We do not retain or distribute lists of e-mail addresses to any parties outside
the NCG. Information collected via e-mail or Web form will be retained at our
discretion in a readable form for as long as necessary to complete our response.
Ordering Products Online - When you voluntarily provide us with personal
information such as name, shipping and billing address, and credit card number when
ordering products online, we use the information to fulfill your order. We may
forward the information collected to verified and well-known secure electronic
commerce servers to complete the requested transaction.
If you have questions on NCG privacy or information technology security,